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Turn all your devices off, remove and replace the batteries, and then restart all of your devices. Make sure the sensor on the device and the IR blaster on the remote are clean and are facing each other without any interference. Troubleshooting for Roku IR Remotesīecause these devices do not need to be manually paired via the menu and settings, the most common issue for them not working is that the batteries are dead or there are obstacles getting in the way of the remote and the device. If you are using a replacement remote, it should begin working right away. If this is your first time using your RF Roku device or remote, it should automatically prompt you to login to your account or enter your Roku ID. Your device will now start searching for compatible remotes. Step 1: From the home screen, scroll down to the settings menu and select “Remotes/Devices”. ASSIGN ROKU REMOTE BUTTONS TVThis option will only work if your TV or device has physical buttons on the side that can scroll and select options on the screen. ![]() This time, your TV will search for compatible remotes and your new remote should be detected. Step 3: Now that you can use your phone as a temporary remote, select the settings menu on your TV and click “Remotes/Devices”. You should be able to select your device and begin controlling your TV through your phone. The app will start looking for compatible Roku devices. Step 2: On the app, go to the settings menu and click “Remotes/Devices”. Next, you want to make sure you connect your app to the same Wi-Fi that your Roku device is connected to. It may ask you to sign into your Roku account but it is not necessary to do so. ASSIGN ROKU REMOTE BUTTONS DOWNLOADStep 1: Search “Roku Remote” and download the app. ASSIGN ROKU REMOTE BUTTONS ANDROIDRoku has an app available on both Google Play Store and Apple App Store, so it will work with Android and iOS devices. If your pairing button is not working, is damaged, or you are having issues getting it to pair with your device, you have a couple of options to pair the two together. Pairing Your RF Remote Without Using the Pairing Button If it still does not work, double-check that you have an IR device and that your remote is not damaged. If it has an issue picking up your new IR device, make sure your old device has its batteries removed. Simply replace the batteries and point it at your TV. If you have an IR remote and you are sure you also have an IR device, then the pairing process is easy. If you have found out that you have an IR remote and need to pair it with an RF device, such as the Roku Stick, unfortunately that remote will not work.īut don’t worry, there’s still a way to get your device to work. Once you’ve determined what type of remote you have, then you’ll be able to figure out your next steps. If your Roku remote has this symbol, it is an IF or “Wi-Fi” remote. If you are still not sure what type of remote you are using, look for a button with a microphone symbol. They have a small pairing button located inside of the remote’s battery compartment. ![]() Roku Stick and some versions of small Roku boxes use radio frequency remotes. These do not need to be pointed directly at the device and can even operate through walls. Radio frequency remotes, sometimes called RF or “Wi-Fi” remotes operate through radio signals or Wi-Fi. You’ll know if your remote is IR because it will have a small, clear, plastic piece on the front. Some versions will include a pairing button on the front of the remote at the very bottom, but that is more common in older Roku models. These are the remotes that commonly do not have a pairing button. Roku TV’s utilize IR remotes and IR sensors, and the remote that comes with your Roku TV should work directly out of the box without the need to pair the two together. These are the remotes that need to be pointed directly at your devices so the infrared sensor can pick up the IR signal from the remote. Infrared or IR remotes work by using infrared light to communicate between devices. There are two different types of Roku remotes. ASSIGN ROKU REMOTE BUTTONS HOW TOPairing Your RF Remote Without Using the Pairing Buttonīefore you can figure out how to pair your Roku remote with your device, there are a few important things you should know about how these remotes work. ![]()
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